Matching Charities with Skilled Specialists to Solve Problems

The Skills Exchange has been developed as a place for charities and skilled specialists to come together to solve problems, increase charity capability around the use of technology, and increase the awareness of skilled specialists about the challenges charities face in their daily operations.

Welcome To Pitch Events

Skills Exchange events involve participating charities pitching a communications technology problem to a room of skilled specialists, who will then be matched with charities to help resolve the problem.

This is a unique opportunity for charities to get access to skilled volunteers from the ICT (information communications technology) industry, who have agreed to donate up to two days of their time to give back.

Participating charities are provided support throughout the entire process from Telco Together, starting with assistance defining and pitching their problem, through to post-event support to ensure all parties maximise the potential for problems to be resolved. This format enables a broad range of charities to be involved and pitch their technology related problems to an eager audience of specialists.

Contact to learn more about the types of problems you may like to consider exploring at Skills Exchange events.

Upcoming Events

Register to be notified of future events in 2018.

We are currently seeking expressions of interest from both charities and skilled tech specialists to take part, so be sure to register and we will be in touch directly to discuss the finer details.



The Skills Exchange was created in response to findings from Telco Together’s 2015 Charity Insights research program, which asked Australian charities to tell us about their operational challenges and what support they require. The findings of this research demonstrated a need for greater short-term skilled volunteering in certain areas such as communications technology and The Skills Exchange program aims to address this need.

In 2016, Telco Together trialled a number of pitch-style trial events in Melbourne and Sydney to test the idea of matching charities and technology specialists to help solve problems and we are now ready to launch The Skills Exchange to all Australian charities through a series of events in 2017, the first which will be held in Sydney in July 2017.


To learn more or ask a question about Skills Exchange or other programs please contact our Programs Manager Maria Simonelli:

T: (03) 9923 3487


The Skills Exchange program will also incorporate a stream-based approach in future, where small groups of charities are able to explore a particular topic in more depth over a series of sessions, learning from each other, and from specialists brought in from the telecommunications industry.

Read about previous Skills Exchange events trialled in Melbourne & Sydney.

Watch video to see comments from previous participants 

After The Event

Once a match has been made, IT and tech specialists can provide up to sixteen hours of pro bono support. As specialists will be looking to use their time to maximum effect, both parties may decide that a short consultation is sufficient to provide enough direction and guidance to resolve the issue at hand.